1. We respect your privacy

We follow the Australian Privacy Principles outlined in the Privacy Act 1988 (Cth) and, where applicable, the EU General Data Protection Regulation (GDPR). “Personal Information” means any information that can reasonably identify an individual, either directly or indirectly.

2. What we collect

We may collect the following personal information:

• Name
• Address
• Phone number
• Email address
• Order and delivery details
• Payment information (processed securely via third-party gateways)
• Customer service enquiries or feedback

3. How we collect it

We collect personal information when:

• You place an order
• You subscribe to our updates
• You contact us directly
• You browse our website (via cookies and analytics tools)

You engage with us through promotions or support
 We may also collect data from third parties, but only if you have provided consent or it is required to fulfil our services.

4. How we use your information

We use your information to:

• Process and fulfil orders
• Provide updates, shipping notifications, or support
• Improve our products and website
• Communicate offers, if you have opted in

Comply with legal requirements
 We do not sell your data or share it with unrelated third parties for marketing purposes.

5. Disclosure

We may disclose your personal information to:

• Our team and service providers (e.g. delivery couriers, payment processors)
• Legal authorities if required by law
• In the event of a business sale or restructure

All disclosures are handled securely and only where necessary.

6. Your rights under the GDPR (if applicable)

If you are in the EU, you have the right to:

• Access and correct your data
• Request deletion (“right to be forgotten”)
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time

We may request ID verification for data access requests.

7. Data hosting and transfers

Our website and data are hosted securely in Australia. Some order processing or communication tools may involve international systems, but all data is handled under strict privacy controls and in line with applicable laws.

8. Security

We use secure servers, encryption, and access restrictions to keep your data safe. While we take strong precautions, internet transmission involves some risk. You transmit data at your own discretion.

9. Accessing or updating your information

You can contact us at sales@australiandronesupplies.com.au to:

• Request access to your personal data
• Correct any inaccuracies
• Withdraw consent or unsubscribe from communications


10. Complaints

If you have concerns about how your personal information is handled, please contact us at sales@australiandronesupplies.com.au. We will investigate and respond promptly.

11. Cookies and tracking

We use cookies and analytics tools to improve your website experience. Cookies help us understand how visitors use our site. You can disable cookies in your browser settings, though this may affect site functionality.

12. Third-party links

Our website may link to external sites. We are not responsible for their privacy practices. Please review their policies separately.